Effective Date: April 24, 2025
Welcome to Christian Faith Goods! Your privacy is incredibly important to us, just as your faith journey is. This Privacy Policy explains how Christian Faith Goods (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website christianfaithgoods.com (the “Site”), interact with us, or make a purchase.
We are committed to handling your information with respect, transparency, and care, in line with our mission to help you wear your faith and share your hope. By using our Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information to provide and improve our services to you. The types of information we may collect include:
- Personal Identification Information: Such as your name, shipping address, billing address, email address, and phone number, which you provide when placing an order, creating an account (if applicable), or contacting us.
- Order Information: Details about the products you purchase, order history, and transaction details.
- Payment Information: When you make a purchase, your payment details (like credit card or debit card numbers) are processed securely by our third-party payment processors (e.g., PayPal, Stripe via WooCommerce Payments). We do not directly collect or store your full payment card details on our servers. We receive confirmation of payment and necessary transaction details to fulfill your order.
- Usage Data: Information about how you access and use the Site, such as your IP address, browser type, device information, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits. We collect this automatically through cookies and similar technologies.
- Communications: Records and copies of your correspondence (including email addresses and contact form submissions) if you contact us via our support email ([email protected]) or other communication channels.
How We Collect Information
We collect information in the following ways:
- Directly from You: When you place an order, fill out forms on our Site, subscribe to newsletters (if offered), contact customer support, or otherwise provide it to us directly.
- Automatically: As you navigate through the Site, information may be collected automatically using technologies like cookies, web beacons, and log files.
From Third Parties: We may receive information from third-party service providers, such as payment processors confirming transaction success or analytics providers.
How We Use Your Information
We use the information we collect for various purposes, rooted in serving you and fulfilling our mission:
- To Fulfill Your Orders: To process your transactions, manage your orders, arrange for shipping, and provide you with invoices and order confirmations.
- To Communicate With You: To respond to your inquiries, provide customer support (via [email protected] or other channels), and send you important updates about your orders or our services.
- To Improve Our Store: To understand how our customers use the Site, identify trends, improve website design and product offerings, and enhance the user experience.
- For Marketing and Promotions (With Your Consent): To send you emails about new products, special offers, or other updates we think you might find inspiring, but only if you have opted-in to receive such communications. You can opt-out at any time.
- For Security and Fraud Prevention: To screen orders for potential risk or fraud and protect the security and integrity of our Site and business.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
How We Share Your Information
We value your trust and share your information only when necessary to operate our business and provide services to you. We may share your personal information with the following categories of third parties:
- Service Providers: We engage trusted third-party companies and individuals to perform functions on our behalf. This includes:
- Payment Processors: (e.g., PayPal, Stripe) to securely process your payments.
- Shipping and Fulfillment Partners: To print, prepare, package, and ship your orders (as we partner with suppliers for production and delivery).
- Website Hosting and Platform Providers: (e.g., WooCommerce and its hosting environment).
- Email Service Providers: To send order confirmations or marketing emails (if you opt-in).
- Analytics Providers: (e.g., Google Analytics) to help us understand Site usage. These providers only have access to the personal information needed to perform their functions and are obligated not to disclose or use it for other purposes.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
Our Site uses cookies (small text files placed on your device) and similar tracking technologies to enhance your Browse experience, analyze site traffic, and provide essential functionalities. These help us remember your preferences, keep items in your cart, and understand how you interact with our Site. You can manage your cookie preferences through your browser settings, but disabling certain cookies may affect the functionality of the Site.
Data Security
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards designed to protect it from unauthorized access, use, alteration, or disclosure. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including fulfilling your orders, providing support, maintaining records for tax or accounting purposes, resolving disputes, enforcing our agreements, and complying with our legal obligations.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions (e.g., retaining data needed for legal compliance or order fulfillment).
- Opt-Out of Marketing: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in the emails or contacting us.
- Object to Processing: Object to certain types of processing (where applicable by law).
Residents of certain jurisdictions (like California under the CCPA/CPRA) may have additional specific rights. To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.
Children’s Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal identifiable information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] so we can take steps to delete it.
Third-Party Links
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don’t hesitate to contact us. We welcome your feedback.
Email: [email protected]
Thank you for trusting Christian Faith Goods. We are honored to be a small part of your faith journey.